Customer terms and software license
These proposed terms cover access to 11OneDock, operated by Tony Wallace individually from Florida, United States, by participating accounting firms and their authorized users. 11OneDock is separate from 11One Accounting. These terms are a review draft, not an effective customer contract. Operating location does not establish an entity’s formation jurisdiction or governing law. The final contracting identity, legal notice address, effective date and contract terms require review. Reading this page does not create a subscription or record acceptance.
Service and permitted use
Subject to a completed agreement, the operator grants the participating firm a limited, nonexclusive right to use the hosted service for its authorized business activities. Firms may invite employees and clients within their access permissions. No ownership of the software is transferred. Third-party components remain subject to their applicable licenses.
Nothing in these terms limits rights granted by the licenses of third-party components. Their terms and source materials are available in the third-party notices, including the unchanged PDF fonts and corresponding source.
11OneDock provides software for organizing accounting work, evidence, communications, review and delivery. It is separate from the accounting firm’s professional engagement. Software outputs, internal review labels and AI suggestions are not an audit, professional assurance opinion, tax filing or substitute for the firm’s judgment.
Accounts and authority
Each user must have authority to access the relevant firm and client records. Firms are responsible for assigning appropriate roles and removing access when no longer needed. Users must protect passwords and verification methods, use required authentication controls, and promptly report suspected misuse. Do not share an account as a substitute for individual access.
Customer records
The firm and its clients retain their applicable rights in the records they provide. They grant only the permissions needed to host, process, display, transmit and preserve those records for the authorized service. The firm must have the necessary rights and instructions to upload records and connect third-party accounts.
The firm remains responsible for checking completeness, classifications, reconciliations, period assignments, permissions and deliverables. A balanced report or completed task is not proof of complete or correct books. Keep appropriate independent records and exports for professional and legal obligations.
Integrations and payments
Third-party connections require the provider’s authorization and may depend on subscriptions, consent, availability and API limits. Displaying a provider does not promise a working integration or every feature in the provider’s own interface. Provider fees and terms are separate. Data may be incomplete or stale; users should check displayed source and synchronization information.
The proposed payment-link flow directs a user to a clearly identified provider, such as QuickBooks, to enter and authorize payment there. The provider handles processing. 11OneDock does not gain authority to move money merely by displaying a link, preparing an invoice, approving a report or recording payment status. Any future payment-initiation functionality requires separate implementation, authorization and applicable terms.
AI and automation
Operational AI is disabled in the current pilot configuration. Any later activation is subject to firm controls, applicable entitlements and disclosed provider terms. Suggestions can be incorrect or incomplete. Users must review them before relying on them or sending them to others. Uploaded content and email instructions cannot grant authority to change permissions, approve work, send communications or post financial entries.
Acceptable use
Do not use the service unlawfully, access another firm’s records without authorization, upload malicious content, bypass access controls or disrupt the service. Security research and testing require an agreed scope. The operator may restrict access when reasonably necessary to address misuse or protect the service, with notice and an opportunity to resolve the issue where appropriate.
Pilot status, fees and changes
The current service is a development pilot with free access during launch validation. Features and availability may change, and some integrations remain unavailable. No guaranteed uptime, completion deadline or service-level commitment is created by this draft. Future paid services would require separate notice and affirmative agreement; this page does not activate a subscription, alter an existing complimentary arrangement or authorize automatic charges. Third-party services may have their own fees and terms.
Ending access and handling records
A final agreement must describe notice, permitted exports, access after termination, and the retention and deletion process, including backups and legally required records. The current deletion-request process requires identity and authority verification. Disconnecting a provider is separate from ending a subscription or deleting imported information. Do not rely on an unconfirmed export or deletion deadline.
Privacy, responsibility and unresolved contract terms
The final privacy notice and any applicable data-processing agreement will describe information handling. Both parties remain responsible for obligations that applicable law does not permit them to exclude. Warranty terms, allocation of liability, dispute procedures and governing law must be completed for the operator and service before these terms take effect; this draft does not impose arbitration, waive statutory rights or establish a liability cap.
Contact and acceptance
For support during the pilot, email 11onedocksupport@gmail.com. This inbox also handles privacy inquiries. Describe the issue without attaching client financial records, passwords or verification codes. The final agreement will identify the operator and the acceptance process. No acceptance is inferred from viewing this draft.